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Welcome to the Destination Southern Highlands Industry site, a Hub of information for corporate operators n the Southern Highlands region and also for media.

Southern Highlands Visitor Information Centre
62-70 Main Street, Mittagong

Hours Of Opening
Open 7 Days
9:30am to 4:30pm Weekdays
9am to 4pm Saturdays
9:30am to 3:30pm Sundays & Public Holidays
Closed:
Christmas Day
Boxing Day
Easter Monday

Open from 9:30am to 12pm on Christmas Eve

Phone 02 4871 2888
Email destination@wsc.nsw.gov.au


WHO WE ARE AND WHAT WE DO

Destination Southern Highlands is a business unit of the Wingecarribee Shire Council and is the official and peak tourism body for the Southern Highlands, providing comprehensive services to market the Southern Highlands and its local businesses and products.

We are part of the Destination New South Wales (DNSW) – Destination Sydney Surrounds South (DSSS) zone which encompasses five local government areas including: Wingecarribee (Southern Highlands), Kiama, Shellharbour, Shoalhaven and Wollongong.


CORE ACTIVITIES

  • Marketing and promotional activities
  • Operation of the Southern Highlands Visitor Information Centre at Mittagong – 7 days per week.
  • The official destination website: visitsouthernhighlands.com.au
  • Event Management, e.g. Tulip Time

OUR GOALS

  • Increase awareness of the region and its products
  • Raise preference to visit and stimulate intention to visit the Southern Highlands
  • Convert intention into actual visitation

OUR FOCUS

  • To provide our tourism industry, media and community with opportunities to leverage and participate in Destination Southern Highlands marketing and sales activities
  • To concentrate on core markets, segments and activities that will deliver a maximum return.
  • To continue to develop the Southern Highlands brand and its positioning

AWARDS

Destination Southern Highlands is an award winning organisation, having been awarded a number of prestigious industry awards over many years.

  • 2021 – GOLD – Australia’s Small Tourism Town Awards – Berrima
  • 2019 – WINNER – Canberra Region Tourism Awards – Destination Marketing
  • 2018 – GOLD – Australian Tourism Awards – Destination Marketing
  • 2018 – WINNER – Canberra Region Tourism Awards – Destination Marketing
  • 2018 – FINALIST – Australian Tourism Awards – Destination Marketing
  • 2017 – SILVER – Australian Tourism Awards – Destination Marketing
  • 2017 – GOLD – Canberra Region Tourism Awards – Destination Marketing
  • 2017 – WINNER – BEST ECONOMIC CONTRIBUTOR – Toilet Tourism Awards
  • 2017 – CERTIFICATE OF EXCELLENCE – Trip Advisor
  • 2016 – GOLD – NSW Tourism Awards – Visitor Information Services
  • 2016 – BRONZE – NSW Tourism Awards – Destination Marketing
  • 2016 – WINNER – Illawarra Business Awards – Excellence In Customer Service
  • 2015 – WINNER – World Tulip Summit Society World Tulip Awards – Tulip Festival of the Year
  • 2014 – GOLD – NSW Tourism Awards – Destination Marketing
  • 2014 – BRONZE – Australian Tourism Awards – Destination Marketing
  • 2013 – GOLD – NSW Tourism Awards – Destination Marketing
  • 2013 – BRONZE – Australian Tourism Awards – Destination Marketing
  • 2012 – WINNER – Canberra & Capital Region Tourism Awards – Best Visitor Information Services
  • 2012 – WINNER – Canberra & Capital Region Tourism Awards – Best Visitor Experience

MEET OUR TEAM

SUZANNE HANNEMA – Coordinator Tourism & Events
RACHEL SEACH – Senior Events Officer
TRISH BOW – Tourism & VIC Officer
CLAUDIA BENSLEY – Tourism & Events Officer
ALICE WIGLEY – Tourism Consultant
KATHRIN SORG – Tourism Consultant
JANE GARNAM – Tourism Consultant
LAURA MACKAY – Tourism Consultant
KYLIE MCALISTER – Tourism Consultant
ADELAIDE PILT – Tourism Consultant
CAROLYN MCKAY – Tourism Consultant

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